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operating system

This is the base software through which all the other software gains access to the hardware, memory, and connections on your device. For example, Windows allows Microsoft Word to save files and send pages to your printer. It also lets you find and sort your files. On an iPad, the IOS operating system allows the […]

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operations

To make sure that IT services are delivered effectively and efficiently. The Service Operation process includes fulfill

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Standard Operating Procedures (SOP)

A set of written instructions that document how to carry out a routine task within a business. SOPs detail how activitie

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