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data portability
Data portability is a customer's right to obtain and reuse the personal information that they have provided to a company
partnership
A partnership is an organisation owned by two or more people. Typically, solicitors firms and doctors surgeries are partnerships. See more about partnerships on the BBC website.
platform
The device someone uses to access a digital service. For example, a customer might use their mobile phone to view your website and another might use a desktop computer. By being platform-independent, your website should work on both devices just as well. Read about responsive design. A system that offers a digital service. This could […]
platform interoperability
"The term interoperability in this report refers to the ability of different digital services to work together and
commu
policy awareness
Making sure staff and customers know the latest policies. Making sure that if you see something wrong like a hazard you
Scope of a project
A project scope statement is a useful tool to outline the project’s deliverables and identify the constraints, assumptio
Secure passwords
use different number/ letter sequences,upper and lower case and special characters if allowed. (This is what you need t
Standard Operating Procedures (SOP)
A set of written instructions that document how to carry out a routine task within a business. SOPs detail how activitie