P

D
data portability

Data portability is a customer's right to obtain and reuse the personal information that they have provided to a company

Read more
P
partnership

A partnership is an organisation owned by two or more people. Typically, solicitors firms and doctors surgeries are partnerships. See more about partnerships on the BBC website.  

Read more
P
platform

The device someone uses to access a digital service. For example, a customer might use their mobile phone to view your website and another might use a desktop computer.  By being platform-independent, your website should work on both devices just as well. Read about responsive design. A system that offers a digital service.  This could […]

Read more
P
platform interoperability

"The term interoperability in this report refers to the ability of different digital services to work together and
commu

Read more
P
policy awareness

Making sure staff and customers know the latest policies. Making sure that if you see something wrong like a hazard you

Read more
P
Scope of a project

A project scope statement is a useful tool to outline the project’s deliverables and identify the constraints, assumptio

Read more
P
Secure passwords

use different number/ letter sequences,upper and lower case and special characters if allowed. (This is what you need t

Read more
O
Standard Operating Procedures (SOP)

A set of written instructions that document how to carry out a routine task within a business. SOPs detail how activitie

Read more