Social Media

FAQs
How much business time and money should I spend on social media?

Social media apps and websites bring many benefits but using them well can take up a lot of an entrepreneur's precious time. Businesses need to decide how much time and money they spend on social media based on what tangible benefits they gain.  Here are the key things to consider when managing your resources in […]

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Social Media
How to choose the right social media to support your business needs

Don't make the mistake most people do when choosing social media for their business. Don't just choose the one that is most popular or the one you use for personal interactions. There are reasons why it might not be the right one: The demographic audience profile of the social media platform might not match the […]

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Customer Service
How can social media and other modern comms give my customers more access and engagement to me and my business?

Customers are asking for more access and engagement. They want me to use social media, chat, email, phone. How could it help and how could it save time? Having a social media page will allow you to communicate better with your customers and give them a space where they can leave any feedback they have […]

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Customer Service
What to consider in order to meet customer and end-user needs

Whenever you offer an online service to your customers there is a range of issues to prepare for. This guide will give you a starting point for the crucial areas to prepare your website, app or another interactive system, for maximum customer satisfaction. Cultural awareness and Diversity Now you are working online you expose your […]

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