I have a question about the value of digital services to business customers like me. I was told it would give me more efficient digital support for products and services. How would that work?
The digital services would work in your favour as a lot of it nowadays is automated, meaning there is less effort coming from your end into your business needs.
Social media and websites will allow you as a business customer to easily access products and give feedback. This allows a better connection between you and your supplier.
Online services solve the problems of having suppliers and purchasing staff in different areas of the UK by using email, websites, videoconferencing, file-sharing and other online communication tools.
Digital services give you wider access to a range of products and services:
– Your company can use online methods to reach better suppliers through the communication tools mentioned above.
– Business owners can use online government services to get better advice more quickly.
