customer retention

Keeping your existing customers.  Satisfied customers who’ve bought from you the long term are generally happier to provide references and act to refer you on to their colleagues. Customer retention is the result of efforts your organisation makes to profitably retain the customers you attract.  It's well known that it is also cheaper and less time-consumer to keep your existing customers happy than acquiring new customers.

Here are 6 Excellent Customer Retention Examples From Brands To Learn