Business process
Any function that is needed to serve a business aim. E.g a credit check, taking a booking, training, a legal check, rai
Business System life cycle
The main points of the business system life cycle are:
Strategy
Design
Transition
Operations
Continual Improvement
change management
"Change management is a structured approach to moving an organisation from the current state to the desired future state
Compliance
The action or fact of following a standard or a policy. Compliance in IT means it will work with other systems. Complia
Computer Misuse Act
The 3 main criminal acts cover under this are the
1.Unauthorised access to computer material.
2.Unauthorised access wi
content management system
A database that users can add, modify or share documents, news, images or other files, usually through a web interface t
Continual Improvement
Phase of the business systems lifecycle to use methods from quality management in order to learn from past successes and
customer relationship
"The development of an ongoing connection between a company and its customers. The relationship involves marketing commu
customer relationship management
"an approach to manage a company's interaction with current and potential customers. It uses data analysis about custome
customer relationship management system
This is software, databases and systems created to gather, process and display data about customers (from contact detail
