digital personalisation
This is using digital systems to give customers the personal touch via social media direct messages or allowing them to
digitalisation
adaptation of a system, process, etc. to be operated with the use of computers and the internet. For example, a business might start taking orders via an ecommerce website instead of over the phone. Many processes can be automated, collaborative working can speed up work and real-time communication over distances, can also make you more […]
document management
storage and control of files for sharing over networks and/or the internet with options for setting permisions allowing
document management system
A document management system (DMS) is a system (based on computer programs in the case of the management of digital docu
drive mappings
"Mapping a drive means that you want permanent access to a folder that is currently residing on another computer, server
Efficiency
The ability to accomplish something with the least waste of time and effort.
Email Security
With the increase in IT use, many people are now sending and receiving emails.
Due to this change, it is essential that
end-to-end testing
"a testing method which determines whether the performance of an application is as per the requirement or not. It is per
escalation
"the process by which a customer's complaint or issue is presented to a more senior company representative – usually a s
